Who we are
A Business run by ‘Family’ for Family
Companionship, Support & Compassionate Care in the comfort of your own home
Silver Linings Care Services was born from Assisted Living SA, which was owned by my Aunt Sian Michelle Bothma, until her passing in 2021. She was dedicated to supplying a tailor made, individual Service within the care industry, making it possible for people to receive care in the comfort of their own homes. I intend to keep her legacy alive and run Silver Linings Care Services with the same mission in mind.
We have over 25 years experience in Care, Mental Health, Counselling & Coaching, Recruitment and Human Resources within South Africa and the UK, between us. I am truly fortunate to have spent valuable time with my aunt, both here in SA as well as the UK, where she was able to transfer a majority of her knowledge over to me, as we worked very closely together.
Driven by strong work ethos for customer service, we wanted to create and develop a family business to help support not only our own families, but to provide this service to others’ families in a caring and professional manner.
WE ARE NOT EXCLUSIVELY FOR THE ELDERLY BUT AN INCLUSIVE SERVICE FOR EVERYONE.
As we have had family members that requires care, due to their chronic medical conditions, we understand the psychological and physical needs and the impact it has within the family dynamic.
Upon returning to South Africa, my aunt and myself decided to combine our skills in order to help others by enabling independence and enriching lives for everyone and making live in care a more affordable option. We do liaise with a multidisciplinary team of medical professionals, to ensure that carers and clients are supported.
Meet the People Behind the Magic
Meet the people who made Silver-Linings Home-based Care Possible!
Get to Know Us
Client F.A.Q's
Have some questions about us? We’ve answered some questions we encounter quite often, to help you to get to know us better. IF you still have queries or concerns, it is best to call and chat to us directly.
The carers will still work their normal hours taking care of the remaining client, therefore their salaries stay the same and the fee for that particular care package stays the same.
There will always be more than one carer on any given job except for hourly care, therefore there will always be someone to fill in for the sick carer or carer on holiday. This is to ensure continuity of the excellent care the client is used to receiving.
Carers are not Domestics and will not spring clean your home. Their focus is on the wellbeing, comfort, and care of their client. This is their main priority. They will, however, keep their bedroom, bathroom, and Kitchen clean and will also do all the clients washing and personal hygiene cleaning. Some of our carers cannot sit still and will clean a bit more than the job requires and tidy up, while their clients are sleeping or have a visitor.
Absolutely, therefore we meet, conduct a free assessment, and discuss your needs and how best we can match those and assist.
No, the carers are managed and paid by the agency. We will bill you the full fee on / around the 20th of the month and ensure the carers are paid by month end.
Unfortunately, not. For that to be possible we would need to be registered with the medical board, however, to do that we would need to be medical professionals and we are not. You may be able to receive two weeks of free caring or nursing from your medical aid, depending on your medical aid package.
No, we do not have a home or Assisted Living facility. We provide care and support in the comfort of your own home.
Yes, all our carers have qualifications and experience.
